Shipping Policy

Order Processing:
• Standard Orders: We typically ship orders within 2 business days of placement.
However, processing times may be longer during high sales volumes or if there are any
issues with your order.
• Order Priority: Orders are shipped in the order they are received, with the exception of
pre-sale orders.
• Tracking Information: You’ll receive an email with your tracking number as soon as
your order ships.

Pre-Orders:
• If you ordered a pre-order item, bundle, or any additional items with a pre-order, your
entire order will be shipped together to arrive as close to the street release date as
possible.
• While we aim to have your pre-order arrive near the release date, exact arrival dates
cannot be guaranteed.

International Shipping:
• Customs Fees: International orders may be subject to duties and customs fees upon
delivery.
• Customs Information: These charges vary by country and are based on the value of
your order and local import regulations. For specific information on customs fees, please
contact your local customs office.

Need Help?
If you have any questions or need to check the status of your order, feel free to contact us at help@concerttees.net.